Losing a volunteer is never easy. It does not matter the reason because it can always feel personal. The question you need to answer is, “Is there something I could have done to prevent them from leaving?”
There are some situations that are completely out of our control. When life happens and people change it’s only natural to move on. It’s in those situations where you need to make sure the person does not feel guilty for leaving. But, then there are the situations you can control. What about them?
The reason a volunteer will leave your ministry is because:
We can feel like so much needs to get done that we will just let the details suffer. But, that’s not the healthiest approach to have in ministry. In fact each detail matters more than you can imagine.
Details make a difference and they can no longer be ignored. I learned this first hand when my ministry decided to move so that my team could have breathing room.This summer we made the decision to move our high school program on Thursdays from 6:30pm start time to 7pm. The impact in a few weeks has been huge. We are seeing:
Time is precious, yet we mismanage it all the time. With more time we could reach more teenagers. With more time we could build a better program. With more time we could reach more of our goals.
But you only have 24 hours. Instead of wishing for more time you need to learn how to maximize what you already have. That means having a system and then engaging it. Many times people do not know where to start, so I have 5 time savers (And a free giveaway below) I use to maximize my capacity:
I got an email from a parent I had never met with the title YOUR PROGRAM. I wanted to hide from it, because I assumed, “This is going to be bad.”
I opened it and on the other end was praise and thanks for the way we had impacted her daughter. I love feedback like that. I wish all feedback was like that.
If all feedback was positive we wouldn’t mind it so much. That’s just not the reality. There will be times when people are critical and it can hurt.
Positive or negative we need feedback because it helps us as a leader. It’s got power to move and change your ministry because it:
You know small groups have a huge impact on your ministry. The idea of starting a program is daunting. But, the real hurdles come when you lead one.
When you oversee the program it’s about a strong strategy, vision and mission. When you get into the trenches it gets really messy. And the reason leading a group can get messy is because: